SERVPRO of Ottumwa / Oskaloosa Employee Photos

Brian
Brian is the owner and CEO of SERVPRO of Ottumwa/Oskaloosa.

Michele
Michele is the COO for SERVPRO of Ottumwa/Oskaloosa.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.

JD
JD is the CFO for SERVPRO of Ottumwa/Oskaloosa
JD oversees the Accounting Department and reviews financial plans and creates strategies to streamline revenue to help not only the company succeed, but our customers as well.

Travis
Travis is the General Manager for SERVPRO of Ottumwa/Oskaloosa.
He creates business plans and goals to ensure company success and client satisfaction. He also monitors various company divisions such as the production, office, and marketing staff to meet objectives and track revenue.

Matt
Matt is our Operations Manager at SERVPRO of Ottumwa/Oskaloosa.
He leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development.
They oversee all operational activities and pursue operational objectives.
He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Odor Control Technician, Fire & Smoke
- Restoration Technician
- Applied Structural Drying Technician
- Applied Microbial Remediation Technician
He maintains his OSHA 10 Hour Certification as well.

Nick
Nick is the Business Development Manager for SERVPRO of Ottumwa/Oskaloosa.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup

Nita
Nita is a Job File Coordinator for SERVPRO of Ottumwa/Oskaloosa.
She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician.
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.

Ronda
Ronda is a Controller at SERVPRO of Ottumwa/Oskaloosa.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.

CJ
CJ is an Estimator for SERVPRO of Ottumwa/Oskaloosa.
He is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation projects. He ensures that an accurate scope of work is created while offering a high quality of service in all dealings with customers, clients, and resource providers.

Jesse
Jesse is the Account Manager for SERVPRO of Ottumwa/Oskaloosa.
Jesse meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.

Donny
Donny is a Crew Chief at SERVPRO of Ottumwa/Oskaloosa.
He leads our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.

Juan
Juan is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.

William
William is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.